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FAQs

Financing & Payment Information

Do you accept insurance?

We do not accept insurance. Our services are self-pay, allowing us to provide the highest level of personalized care without the limitations often imposed by insurance companies. We’re happy to provide a detailed receipt (superbill) upon request, which you can submit to your insurance provider for possible reimbursement, depending on your plan.

Do you have finance options?

Yes, we offer convenient financing options to help make our services more accessible. Flexible payment plans are available through Cherry & CareCredit allowing you to get the care you want now and pay over time. Ask our team for details—we’re happy to help you find the best option for your needs.

FAQs

Medical Weight Management Program

  • Depending on your eligibility and goals, we may prescribe GLP-1 receptor agonists like semaglutide or tirzepatide, as well as other evidence-based options.

  • No! We offer multiple tiers of care, including medication free options that focus on nutritional guidance, supplementation and lifestyle changes. We will work with you to build a plan that matches your comfort level and health goals.

  • Results vary, but many patients lose between 1-2 pounds per week during active treatment. Your success depends on several factors, including your starting point, adherence to the plan and your body’s individual response.

  • Our goal is long-term success, not a quick fix. We educate and support you every step of the way, including through a maintenance phase that helps preserve your progress. Continued coaching, optional medications and supplement support are available as needed.

  • We offer both! You can start your journey with in-office visits and body scans and continue with virtual follow-ups, depending on your preference and package selection.

  • Yes! Many patients combine weight management with hormone optimization for enhanced energy, metabolism and results. We will coordinate care to ensure a safe, effective and synergistic approach.

FAQs

Bioidentical Hormone Replacement Therapy

  • Bioidentical hormones match the molecular structure of your body’s own hormones which may improve how well they’re metabolized and tolerated. They are often compounded or customized based on your unique lab values, symptoms and goals – unlike one-size-fits-all synthetic hormone prescriptions.

  • Both men and women experiencing symptoms of hormonal decline or imbalance may benefit. Common candidates include women in perimenopause or menopause and men with andropause (low testosterone). A comprehensive evaluation of labs, symptoms and health history determines candidacy.

  • Some patients begin to notice changes within a few weeks, but full results often take 8-12 weeks as your body adjusts. Continued improvements in energy, mood, body composition and overall well-being typically occur over several months.

  • When monitored properly by a trained medical provider BHRT is considered safe for most individuals. We use evidence-based protocols and conduct regular lab monitoring to ensure optimal outcomes and minimize risks.

  • Side effects are generally minimal and can include temporary bloating, breast tenderness, mood changes or acne. These typically resolve with dose adjustment. Regular check-ins allow us to fine-tune your therapy and reduce side effects.

  • Not necessarily. Many patients stay on BHRT for long-term support, but this is a personal decision based on how you feel and your health goals. We reassess your needs regularly to ensure the treatment remains appropriate.

FAQs

Systemic Peptide Therapy

  • Peptides are short chains of amino acids that act as messengers in the body. They signal biological processes that support healing, hormone regulation, metabolism, immune function and cellular rejuvenation. Peptide therapy uses targeted peptides to optimize body systems and enhance health and performance.

  • Most peptides are given via subcutaneous injection, although some are available as nasal sprays or oral capsules. We provide training and support to ensure you’re comfortable with self-administration.

  • When prescribed and monitored by a qualified provider, peptide therapy is considered very safe. We use medical-grade, pharmacy-compounded peptides and tailor your protocol based on labs, symptoms and clinical goals. Regular check-ins help us to ensure efficacy and safety.

  • Some peptides deliver results within days to weeks, such as increased energy, sleep improvement or faster healing. Others-like those aimed at fat loss or collagen stimulation may take 4-12 weeks for full effect. We often recommend cycles of 8-12 weeks with periodic evaluation.

  • Most peptides are well tolerated. Possible side effects can include mild injection site irritation, temporary fatigue or appetite changes. We review potential risks with you and monitor closely during treatment.

FAQs

IV Therapy

  • Yes! IV therapy is very safe when administered by licensed professional using medical-grade ingredients. A health screening is performed prior to your infusion to ensure safety. All products are sourced from FDA-registered pharmacies.

  • Some people feel more energized, focused or hydrated within hours. Others notice gradual improvement over the first 24-28 hours, especially with immune and detox blends.

  • Most healthy adults are candidates, but a brief medical screening is required before treatment. We may not recommend IV therapy for individuals with certain heart, kidney or liver conditions, or those who are pregnant unless approved by their OB provider.

  • We recommend:

    • Eating a light meal and drinking water beforehand

    • Wearing loose clothing that allows access to your arm

    • Informing your provider of any medical conditions or medications

    After treatment it’s a good idea to rest, hydrate and avoid alcohol the rest of the day.

  • Side effects are rare but may include minor bruising or swelling at the injection site, a cooling sensation during infusion and lightheadedness if you haven’t eaten beforehand.

  • Yes! IV therapy pairs well with many other services like microneedling, hormone therapy, weight management and peptide therapy.

FAQs

Injectables

  • Neuromodulators are injectable treatments that temporarily relax targeted facial muscles to smooth fine lines and wrinkles. Common brands include Botox®, Dysport®, Xeomin®, and Jeuveau®.

  • They block the nerve signals that cause muscles to contract. By relaxing these muscles, the skin appears smoother and more youthful.

  • Results typically start to appear within 3-5 days, with full results in 7-14 days.

  • Most people enjoy smoother skin for 3-4 months, though this varies by individual, and area treated.

  • Discomfort is minimal. Most clients describe the sensation as a small pinch. The treatment is quick and requires little down time.

FAQs

Microneedling

  • Common treatment areas include; Face, Neck, Chest, Hands, Abdomen and scars or stretch marks.

  • A topical numbing cream is applied prior to treatment, making the procedure very tolerable. You may feel light pressure or a slight prickling sensation, but most patients report minimal discomfort.

  • While you may see improvement after one session, we typically recommend a series of 3-6 treatments spaced 4-6 weeks apart for optimum collagen production and skin renewal.

  • Yes, but it is minimal. You can expect redness and mild swelling for 24-72 hours, possible dryness or flaking as skin heals. No makeup for 24 hours, avoid workouts, heat and sun exposure for a few days.

  • Initial improvements in skin texture can appear within a week, but full collagen remodeling develops over 4-12 weeks. Results are cumulative and continue to improve with additional treatments.

Cancellation and No-Show Policy

At Aura Vitality, we value your time and strive to provide exceptional service to every client. To ensure optimal scheduling and service availability, we have implemented the following cancellation and no-show policy:

Appointment Cancellation

We require at least 24 hours' notice for cancellations or rescheduling of any appointment. This allows us to accommodate other clients who may be waiting for services.

* Less than 24 hours' notice will result in a $75 cancellation fee or forfeiture of any deposit.

*Appointments made within 24 hours of the scheduled time are considered confirmed and are subject to this policy.

No-Show Policy

if you do not show up for an appointment and do not contact us in advance, it will be considered a no-show.

* First no-show: A $75 fee will be charged or deposit forfeited.

* Multiple no-shows may result in a requirement for prepayment or denial of future bookings.

Late Arrivals

Please arrive at least 10 minutes prior to your appointment time. If you arrive more than 15 minutes late, we may need to reschedule your appointment and a cancellation fee may apply.

Deposits

Some services may require a non-refundable deposit to hold your appointment. This will be applied to your service unless the appointment is missed or canceled without proper notice.

Exceptions

We understand that emergencies and unexpected events can happen. Please contact us as soon as possible, and we will do our best to accomodate you.